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Will I bear the shipping cost when sending it back?Updated 7 months ago

Customers will have to bear the return shipping costs when returning unopened bottles. Rest assured, necessary refunds will be processed upon receipt of the return made. Please reach out to us at [email protected] with the reason for your return request, and our friendly customer support team will help you out.


Important: 

  • Parcels that are returned to the sender's address without prior contact with our support team are NOT valid for a refund. The sender address and business registration address are NOT the same address as our returns facility.
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