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Why can't I purchase certain products? It says items "can't be shipped to your address."Updated a year ago

If you do not see your country listed, or encountered an error message saying items "can't be shipped to your address" like below:


It is likely that your delivery address is in an unsupported country. 

Countries that are currently unsupported:

  • Afghanistan
  • Ascension Island
  • Brazil
  • Cameroon
  • Chile
  • Costa Rica
  • Croatia
  • Fiji
  • Greece
  • Jamaica
  • Kosovo
  • Macao SAR
  • Mauritius
  • Mexico
  • New Zealand (only Chatham Islands)
  • Panama
  • Papua New Guinea
  • Peru
  • South Africa
  • Spain (only Las Palmas and Santa Cruz de Tenerife)
  • Sweden
  • Thailand
  • Tristan da Cunha
  • Turkey
  • Ukraine
  • Venezuela
  • Egypt

    Simply remove the affected products from your cart and you should be able to check out
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