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Post-Purchase

How can I cancel my order?

You can cancel your order through Self-service within 4 hours before it’s fulfilled.If your order was already fulfilled and shipped and you wish to cancel, you may refer to this article: How can I Cancel/Return my order after shipping?. Please note t

I saw an additional charge in my bank/card statement?

We heard from a few of our customers that their bank or card statement had an additional/duplicate charge, and we had went to check. Upon checking with our payment processors, they've informed us that this additional/duplicate charge is an authorizat

What are our Customer Support Operating hours?

We love connecting with our Customers and have multiple convenient platforms for you to contact us if you have any questions or need advice regarding any of our products!. Rejuvit Labs. Facebook and Instagram page: You may drop us a message via a dir

How long will it take to receive my refund?

For Payments made through PayPal:. We process refunds within 3 to 5 business days. Refunds will reflect on your PayPal balance in real time. Note that if you used PayPal eCheck, it may take up to 7 business or more to clear as estimated by PayPal. Pa

How are deliveries affected by COVID-19?

As you may have heard, global supply chains have been disrupted due to the COVID-19 virus, and air traffic in and out of the United States has decreased by up to 90%. Additionally, postal services in many destination countries are facing a lack of ma

How can I receive my order smoothly with no issues?

There are a few ways that you can help us ensure that your products are delivered smoothly. Most importantly, we would require a complete and accurate address that includes your:. Before checking out, you can verify your address in the order details

Will I bear the shipping cost when sending it back?

Customers will have to bear the return shipping costs when returning unopened bottles. Rest assured, necessary refunds will be processed upon receipt of the return made. Please reach out to us at [email protected] with the reason for your return re

How can I join the Rejuvit Facebook Group

The Rejuvit Facebook Group is for purchasers to help them on their weight loss and wellness journey. To apply please send in an application with your order number and name

How do I know that my order is successful?

You will receive an email receipt and confirmation from us in your email inbox. If you haven't, give it another 15 minutes. Do check your spam folder so that you can receive our emails. You will also receive a tracking number via email which you can

How do I get a refund and cancel my order?

If you’re not satisfied with your purchase after the guarantee period of 90 days, please contact us here, and our friendly customer support team will help you out. Refunds are processed within 3 to 5 business days based on your payment method. A refu

Who is Miro Marketing?

Some of our customers asked who “Miro Marketing Limited” was after seeing that charges were directed there. Not to worry, they are a performance marketing company based in HK that we hired to reach out to more people without needing to spend exorbita

How can I cancel my Autoship Subscription?

Please note that:. To cancel your subscription, please log in to your Autoship account. ⇨ Click Here To Login. Once you're in, you should see this account page. Click on the “View Details” option then you will be prompted with the Subscription page.

Who can I speak to if I have any questions?

Please message us here and our friendly Customer Service team will get back to you within 24 - 48 hours.You can chat with us via our Live Chat feature from our website which is available from 10 am - 7 pm EST Monday to Friday. If we are experiencing

Refund Policy

We believe that the success of any brand lies in the number of happy customers they create. This is why we’re committed to 100% customer satisfaction. Our Autoship subscription allows you to schedule regular shipments of supplements to your home. You

Cancellation Policy

Cancellation PolicySome items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases. SubscriptionsWhen you purchase a subscript