Rejuvit logo
Rejuvit logo

All articles

Placing Orders

Why do I have to wait for 90 days before I claim my money-back guarantee?

Our money-back guarantee is tailored with customers in mind. We encourage adherence to the recommended dosage for a period of 90 days to fully experience the product. If, after this dedicated period, the product falls short of expectations, we are pl

Do you have a money-back guarantee?

Yes! We understand that deciding about supplements can be overwhelming, and you should only pay for a product that benefits you while having sufficient time to experience its results. Money-back Guarantee policy is as follows:. If you’re unhappy with

I can't receive my payment update link email?

If you are using Gmail, kindly copy and paste this query exactly into your Gmail search:. in:anywhere "Update your payment method for Rejuvit Labs". We have observed that Gmail hides spam & trash emails from your Gmail search by default. You have to

I can't update my Autoship payment details.

To overcome that error, ensure the billing address' country is the same as the country registered in the credit card. This is because our payment processor checks this criteria in order to  allow the card to pass. Also, ensure that the card has suffi

My coupon code is giving me an error message.

Please try the following:. ▪ Enter your email address first, then apply the coupon code. ▪ Check the coupon code has not expired. ▪ Check the coupon code has not been used in your past purchase(s). ▪ If the coupon has limited no. of uses, it may have

I'm facing a technical issue on the website.

Examples include being unable to update payment method, unable to login, unable to edit cart items, bugs at checkout. Kindly try these steps:. If the issue persists after the above steps, please contact us by submitting a request form. To speed up th

How can I find out more about my delivery status?

Your tracking number can first be found in the confirmation email sent to your inbox. If you have lost your order details, you can definitely reach out to our Customer Service team at [email protected] to provide you with the tracking information a

“Oops, I accidentally added extra products I didn’t want! How can I edit my order?”

No worries!. Sometimes, customers may accidentally add extra products to their orders without notice.  If this has happened to you, kindly refrain from disputing charges with your bank as it might delay the refund process by up to 30 days. Instead, k

Which third party payment platform does Rejuvit Labs partners with?

We have two trustworthy payment platforms that we are currently partnering with, and they are Paypal and Braintree for Visa and Mastercard payments.

What are our Customer Support Operating hours?

We love connecting with our Customers and have multiple convenient platforms for you to contact us if you have any questions or need advice regarding any of our products!. Rejuvit Labs. Facebook and Instagram page: You may drop us a message via a dir

How are deliveries affected by COVID-19?

As you may have heard, global supply chains have been disrupted due to the COVID-19 virus, and air traffic in and out of the United States has decreased by up to 90%. Additionally, postal services in many destination countries are facing a lack of ma

Can I find your products in any retail stores or pharmacies?

We currently only sell online. This cuts our retail expenses so we can pass the savings to you. 😄. But what's even better is we provide worldwide shipping. No need to travel. Sit back and relax while your order gets shipped to your doorstep!

Do you offer Meno-Reset Bundle?

Yes! We offer the Meno-Reset Bundle, a specially curated collection designed to provide comprehensive support during the menopausal journey. Experience relief from various symptoms and embrace a balanced, revitalized lifestyle. Discover more about th

What payment methods do you accept?

We currently accept Paypal, Credit card, debit, and prepaid card payments with VISA or MASTERCARD logo on them. We also accept Shopify Payments (Shop Pay/ GPay/ Amex) and Apple Pay.

How do I purchase your products?

Please visit the product pages to make your purchase: https://rejuvit.co/collections/all

What currency are your prices in?

If you're using non-US currencies, the conversion will be done by your bank or payment provider and they will advise in your currency. Please check with your bank or Paypal on your current local currency conversion rates.

I’ve been trying to order using my credit card or Paypal but it’s not going through?

We sincerely apologize for the inconvenience. We suspect that it could be the browser's ad/pop up blocker, especially if you experience a "circle icon" loading indefinitely. To resolve this, please try disabling your browser's ad/pop up blocker, refr

What is Autoship? How do I get on an Autoship?

Autoship is a subscription program where you can have your supplements delivered to your home every month without having to re-order. • Less thing on your “to-do” list: Don’t risk forgetting to order Rejuvit. Have it shipped to you automatically ever

Are there any recurring / rebilling / subscription charges?

If you've selected a one-time purchase, you won't be "locked" into a monthly subscription. Rest assured that you don't need to commit to a monthly subscription unless you choose to. There are no recurring or hidden charges at all. For customers who a

Why can't I purchase certain products? It says items "can't be shipped to your address."

If you do not see your country listed, or encountered an error message saying items "can't be shipped to your address" like below:. It is likely that your delivery address is in an unsupported country. Countries that are currently unsupported:

How secure is your site? I want my details to be protected.

We understand our customers' concerns. Our website uses a 256-bit secure shopping cart where 100% of your data is encrypted, safe and secure. Your information is encrypted by McAfee Secure and TRUSTe Certified Privacy. This is the same data security

Can I purchase over the phone?

We currently do not accept phone orders as the order process requires you to key in your personal payment information. Our website is secured by encryption, which protects your data while processing your order and is much safer than passing your deta

How do I manage my autoship subscription?

You can easily manage your Autoship subscription via your account. Step-by-step instructions are below. 1. If you have not created your account, we highly recommend you create one as it allows you to manage your Autoship subscriptions. (On top of tha

Is there a promo / discount / coupon code?

All prices on our website are the lowest that you can find online. You will not find our products cheaper anywhere else. But even better, you can save 15% off the store price forever if you subscribe to our autoship program!. In fact, autoship is our

On the PayPal window, I saw a message saying this is an automatic payment. I do not want to be put on a recurring subscription.

Rest assured that all one-time purchases will be not charged again in the subsequent months. Paypal may show a default “billing agreement” statement (which we’re unable to tweak). But don’t worry, there won’t be any forced recurring billing or hidden

Is Rejuvit a scam? Is Rejuvit Labs a scam?

As much as we encourage consumers to do their research, we'd also warn everyone to be wary of sites that try to mislead you without proper evidence.

What are the shipping charges? Any free shipping? Do you ship worldwide?

We ship worldwide (except for a few unsupported countries listed here). Here's the shipping charge breakdown. (Estimated time taken to deliver in US: 7 - 14 business days). Dynamic shipping charges will be applied. This will be dependent on the weigh

Can't complete your purchase?

If you're paying by credit card and you see an error message after clicking on "Complete Purchase", we recommend you to try the following:. If you've already selected PayPal but can't complete your order:

Will I have to pay Customs / GST ?

For EU countries and Australia, Goods and Services Tax (GST) will be charged and collected at the point of sale and not at the border. You will be able to see the GST amount before you proceed with the payment In other countries outside the US, your

Why is there no option for Debit Card?

For one-time purchases, you can use a debit card with VISA or MASTERCARD logo. Please select the Credit Card option and fill out your Debit card details and that should process your purchase. For subscriptions, we only accept credit cards for recurri